At a glance
- Phone
- +381 61 409 39 59
- direktor@fenjerbestattung.com
- Availability
- 24/7
- Office
- Sombor, Serbia
Contact channels
| Channel | Detail | Best used for |
|---|---|---|
| Phone | +381 61 409 39 59 | an urgent first report or route confirmation |
+381 61 409 39 59 | concise location details after initial contact | |
| Viber | +381 61 409 39 59 | call-back request |
| direktor@fenjerbestattung.com | structured family, insurer or funeral-director enquiries |
The contact channels are monitored around the clock. A night-time response can establish the next action and vehicle availability, while public offices or holding institutions may only release documents during their own hours.
The three details that matter first
The form deliberately asks for only three required items: where the deceased is now, where the deceased needs to go and your phone number. The optional note can record the holding institution, an assistance-company reference or whether the passport is available.
Do not send unnecessary medical information in the first message. If a health condition affects legal release or protective transport requirements, the required detail and secure method can be agreed during the call.
Office address
Fenjer Bestattung d.o.o.
Trg cara Lazara 6
25101 Sombor
Serbia
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For funeral directors, hospitals, care homes and insurers, include the name and role of the person authorised to coordinate collection. This prevents private family contact and institutional handover from being mixed in the same instruction.
Frequently asked questions
Can I request a call from outside Serbia?
Yes. Include the full international dialling code and, if useful, the country or time zone where you are currently located.
Should I send medical records through the form?
No detailed medical record is needed for the first contact. State only information necessary to identify an investigation or special health procedure.
Can a UK or Irish funeral director make the enquiry?
Yes. Professional enquiries can include a case reference, collection window, local contact and the exact point where responsibility should transfer.
Will submitting the form create an order?
No. It starts a route and feasibility review. The service scope and fixed price must be expressly confirmed before an order begins.
What if the destination cemetery is not yet known?
Send the destination town first. The final handover point can be updated once the cemetery, local funeral director or family address is confirmed.
How quickly will someone respond?
The target for an initial response is within ten minutes at any time. A final answer may depend on an institution or authority being open.